Our Standards
Trust starts with understanding.
Clear product information helps you make an informed choice. Start with the product you are considering, then check its ingredients, preparation instructions and the details relevant to your market.
On this page
Know the product
Start with the product name, flavour, pack size and format. A drink powder and a ready-to-drink beverage have different preparation requirements. Check the details for the product you are exploring.
Look beyond the front of the pack
Read the ingredients, allergen information and nutrition details on the packaging for your product and market. If information is missing or unclear, contact our team before relying on an assumption.
Prepare it as intended
Follow the preparation, serving and storage instructions on your pack, including any directions that apply after opening. Instructions for one product should not be assumed to apply to another.
Understand the information in context
Product information can differ by format and market. A statement about one product does not automatically describe the entire collection. Any certification information should be read within its stated product, facility and validity scope.
Ask us about the details.
Tell us which product you are asking about and where you purchased it or plan to use it. Our team can help identify the information relevant to your question.
- Product name.
- Pack size.
- Country or market.
- Your question.